Terms & Conditions

1. Acceptance of these terms

These Terms & Conditions ("Terms") form a binding agreement between you and [Legal Entity Name], a company incorporated in India with its registered office at [Registered Address] (referred to as "NeuraLearn", "we", "us" or "our"), governing your access to and use of the website at neuralearn.in, our courses, community spaces and any related services (together, the "Platform").

By accessing the Platform, creating an account, or enrolling in any course, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy and Return & Refund Policy, each of which is incorporated into these Terms by reference. If you do not agree, you must not use the Platform.

2. Definitions

• "Course" means any programme of video lessons, written material, templates, project files, worksheets and associated resources made available on the Platform.
• "Course Material" means all content forming part of a Course, in any format.
• "Learner", "you" or "your" means the individual who registers an account or enrols in a Course.
• "Account" means the personal, non-transferable login through which you access Courses.
• "Order" means a completed purchase of a Course, bundle or team licence.

3. Eligibility and your account

You must be at least 18 years old to purchase a Course. If you are between 13 and 18, you may use the Platform only with the involvement and consent of a parent or legal guardian, who accepts these Terms on your behalf and is responsible for your use of the Platform. We do not knowingly offer Courses to children under 13.

You agree that:

• the information you provide at registration and checkout is accurate, current and complete;
• your Account is personal to you and must not be shared, sold, transferred or made available to any other person;
• you are responsible for keeping your login credentials confidential and for all activity that occurs under your Account;
• you will notify us promptly at info@meritchapter.com if you suspect unauthorised use of your Account.

We may suspend or terminate an Account where we reasonably believe credentials are being shared, or where concurrent access patterns indicate that a single licence is being used by multiple people.

4. The licence we grant you

On receipt of full payment for a Course, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable licence to access and view the Course Material for your own learning and professional purposes, for as long as we continue to operate the Platform (the "lifetime access" described in our marketing, subject to clause 9).

You may:

• view Course Material on devices you personally own or control;
• download any material we expressly make available for download, for your own offline reference;
• adapt and use templates, prompts, scripts, checklists and project files in your own work, including in commercial work you perform for your employer or your clients;
• reference what you have learned in your own original teaching, writing or consulting.

You may not:

• share, resell, sublicense, rent, lend or otherwise distribute Course Material or your Account credentials;
• record, screen-capture, re-upload, mirror or publicly perform any video lesson;
• reproduce Course Material substantially as your own course, workshop, book or paid training programme;
• remove, obscure or alter any copyright notice, watermark or attribution;
• use the Platform or Course Material to train, fine-tune or evaluate any machine-learning model, or to build a competing educational product;
• circumvent any access control, digital rights management, rate limit or other technical protection measure.

5. Intellectual property

All intellectual property rights in the Platform and the Course Material — including copyright in video, text, graphics, code samples, templates, curriculum structure, the NeuraLearn name, logo and brand assets — remain the exclusive property of NeuraLearn or its licensors. Nothing in these Terms transfers ownership of any intellectual property to you.

Third-party trademarks, product names and screenshots referenced within Course Material (for example, names of AI tools and software) remain the property of their respective owners and are used for identification and educational commentary only. Their appearance does not imply any endorsement of, affiliation with, or sponsorship by NeuraLearn.

Where you submit anything to us — a project for review, a community post, a testimonial or feedback — you retain ownership of it, and you grant us a worldwide, royalty-free, non-exclusive licence to host, display and use it for the purpose of operating and promoting the Platform. You may withdraw that licence for promotional use at any time by writing to us.

6. Prohibited conduct

You agree not to:

• use the Platform for any unlawful purpose or in breach of any applicable law or regulation;
• attempt to gain unauthorised access to any part of the Platform, other accounts, or our systems and networks;
• introduce any virus, malware, or other harmful code;
• scrape, crawl, harvest or use automated means to extract Course Material or user data;
• impose an unreasonable load on our infrastructure, or interfere with the operation of the Platform;
• impersonate any person or misrepresent your affiliation with any person or organisation;
• harass, abuse, threaten or defame any instructor, staff member or other Learner.

7. Pricing, payment and taxes

• All prices are displayed in Indian Rupees (INR) and are inclusive of Goods and Services Tax (GST) unless stated otherwise at checkout.
• Payment is collected through third-party payment gateways. We do not receive or store your complete card details; those are handled by the gateway under its own terms and PCI-DSS obligations.
• Your Order is confirmed only when payment is successfully authorised and you receive a confirmation email. Access is normally granted immediately, and in any case within 24 hours.
• Promotional pricing, launch discounts and countdown offers are time-limited and may be withdrawn, extended or reinstated at our discretion. The price applicable to you is the price displayed at the moment you complete checkout.
• We may revise prices at any time. Price changes do not affect Orders already completed.
• A GST invoice will be issued to the billing details you supply. If you require a business invoice with a GSTIN, you must enter it at checkout — we cannot reissue an invoice with a GSTIN after the fact.
• Where a payment is reversed, charged back or fails after access has been granted, we may suspend access until the amount is settled.

8. Refunds

Courses are digital goods delivered immediately on purchase. Our refund commitments, the 30-day window, and the limited circumstances in which a refund may be declined are set out in full in our Return & Refund Policy, which forms part of these Terms.

9. Course content and availability

Courses about AI tools describe software that changes frequently. We revise Course Material regularly and you receive those revisions at no additional cost for as long as you hold a licence. This means Course Material may be updated, restructured, re-recorded or, where a lesson has become inaccurate, removed.

"Lifetime access" means access for the operational lifetime of the Platform. It is not a guarantee that the Platform will operate indefinitely. If we discontinue the Platform or permanently retire a Course you hold a licence to, we will give you at least 60 days' notice by email and, where technically feasible, make downloadable copies of the Course Material available to you during that period.

We aim for continuous availability but do not warrant that the Platform will be uninterrupted or error-free. We may suspend access temporarily for maintenance, upgrades or security reasons.

10. Third-party tools and services

Our Courses teach the use of software operated by third parties. Some lessons require a paid subscription or API credits with those providers. Those costs are separate from your Course fee and are payable by you directly to the relevant provider under its own terms.

We do not control third-party services and are not responsible for their availability, pricing, changes in functionality, data practices, or discontinuation. Links to external websites are provided for convenience and do not constitute endorsement.

11. No guarantee of results

Our Courses are educational. They are not a guarantee of income, employment, freelance work, audience growth, business outcomes, examination success or any other specific result. Any figures, case studies, earnings examples or student outcomes described on the Platform are illustrations of what particular individuals have reported and are not typical, promised or guaranteed results. Your outcome depends on your own effort, skill, market conditions and many factors outside our control.

Nothing on the Platform constitutes legal, financial, tax, medical or professional advice. You should obtain independent professional advice before acting on anything you learn.

12. Community spaces and office hours

Where a Course includes access to a community forum or live sessions, participation is conditional on respectful conduct. We may remove content and withdraw community access, without refund of the community component, where a participant engages in harassment, spam, solicitation, sharing of pirated material, or repeated disruption. Community access may be delivered through third-party platforms subject to their own terms.

Live sessions may be recorded. If you join with camera or microphone enabled, you consent to being recorded for the benefit of Learners who could not attend.

13. Disclaimers and limitation of liability

The Platform and Course Material are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we disclaim all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy and completeness.

To the maximum extent permitted by law, NeuraLearn, its directors, employees, instructors and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, data or anticipated savings, arising out of or in connection with your use of the Platform, however caused and under any theory of liability.

Our total aggregate liability arising out of or in connection with these Terms, whether in contract, tort (including negligence), statute or otherwise, is limited to the total amount you actually paid to us for the Course giving rise to the claim in the twelve months preceding the event.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any rights you have as a consumer under the Consumer Protection Act, 2019 that cannot be waived by agreement.

14. Indemnity

You agree to indemnify and hold harmless NeuraLearn, its directors, employees and instructors from and against any claims, damages, losses, liabilities and reasonable legal costs arising out of your breach of these Terms, your infringement of any third-party right, or your unlawful use of the Platform or Course Material.

15. Suspension and termination

We may suspend or terminate your access to the Platform, in whole or in part, with immediate effect and without refund, where you materially breach these Terms — in particular by sharing credentials, redistributing Course Material, or engaging in fraudulent payment activity. Where the breach is capable of being remedied and no fraud is involved, we will normally give you notice and a reasonable opportunity to remedy it first.

You may stop using the Platform at any time and may request deletion of your Account by writing to us. Termination does not affect any rights or liabilities accrued before termination, and clauses 5, 11, 13, 14, 17 and 18 survive termination.

16. Changes to these Terms

We may amend these Terms from time to time to reflect changes in law, our services or our business practices. The "Last updated" date at the top of this page shows when the current version took effect. Where a change materially reduces your rights, we will give you reasonable notice by email or an on-Platform notice before it takes effect. Continued use of the Platform after a change takes effect constitutes acceptance of the revised Terms.

17. Governing law and dispute resolution

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-laws principles.

In the event of any dispute, you agree to first raise the matter with our grievance officer (clause 18) so that we have a genuine opportunity to resolve it informally. We will attempt in good faith to resolve any dispute within 30 days of it being raised.

Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts at [City], India. Nothing in this clause prevents a consumer from approaching a consumer forum having jurisdiction under the Consumer Protection Act, 2019.

18. Grievance officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of our grievance officer are:

19. General

• Entire agreement. These Terms, together with the Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and us regarding the Platform.
• Severability. If any provision is held unenforceable, the remaining provisions continue in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
• No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
• Assignment. You may not assign your rights under these Terms. We may assign ours in connection with a merger, acquisition or sale of assets, on notice to you.
• Force majeure. We are not liable for failure to perform caused by events beyond our reasonable control, including natural disasters, war, civil unrest, epidemics, failures of internet or power infrastructure, or acts of government.
• Notices. We will send notices to the email address on your Account. You should send notices to info@meritchapter.com.